Frequently Asked Questions

YES. We care your hygiene. We use separate fibre cloths in seperate houses. We always use the cleaned fibres. We seperate the Red for toilets / showers and Blue for public Areas/ Bed Rooms.
NO if you let us know prior 24 hours. YES if you fail to let us know prior 24 hours. We need at least 24 hours of notification if you want to cancel the scheduled service of cleaning. Our staffs will have a trouble losing the schedule , wasting day and re-organizing it again. Therefore, $50 will be applied if pre-notification is not provided at least 24 hours prior. However, earlier the better so that we can fill up the day with some other clients. This helps all of us including our valuable clients to maintain the better cleaning service.
NO. However it is always your decision if you want to stay while we are cleaning. We take care of your house even if you are not at home. We provide the secure key management system. We close lights, check for pets and safely lock the door after we finish our cleaning service.
Select any 3 simple method and let us know your cleaning requirement, booking date / time. Any of the method are quick and efficient as it gets responded within 60 minutes. -> 1. SMS/Call on 0433 88 11 56 -> 2. Email: info@niceandclean.com.au -> 3. Use Contact us form on our website www.niceandclean.com.au
Yes, we do. However, our main focus is on Lower North Shore Areas. This helps us to focus on the area and at the same time this helps our clients to gain the best and effective cleaning service.
Yes, we provide our own products and equipment. We also provide you the business insurance and police check before we start our service so that you can have a peace of mind.
Yes , you will get the same cleaner every time. If you are not happy, please let us know immediately and we will sort this out for you. However, we ensure you that you will surely love our friendly staff.